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Terms of Service

Last updated: 2026-05-14

Last updated: May 14, 2026 / Dernière mise à jour : 14 mai 2026 Version: 1.8

Note: In case of discrepancy between the English and French versions, the French version shall prevail for French users.

Note : En cas de divergence entre les versions anglaise et française, la version française prévaut pour les utilisateurs français.

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and EnableUnion SASU ("Lastribe", "we", "us", "our"), governing your access to and use of the Lastribe website, mobile application, and all related services (collectively, the "Service").

By accessing or using the Service -- including visiting our website, downloading our mobile application, creating an account, or joining our waitlist -- you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Your acceptance of these Terms is recorded with the specific version accepted and the date of acceptance. You may be asked to re-accept the Terms when material changes are made (see Section 33).

If you do not agree to these Terms, you must not access or use the Service.

2. Legal Entity Identification

In accordance with Article L.111-1 of the French Consumer Code:

EnableUnion SASU — publisher of the Lastribe brand

Simplified joint-stock company with a single shareholder (Societe par Actions Simplifiee Unipersonnelle)

SIREN: 103 184 941

SIRET (headquarters): 103 184 941 00013

RCS: Thionville

NAF/APE code: 6201Z (Computer programming)

Intra-community VAT number (TVA intracommunautaire): FR93103184941

Registered address: 7A rue Neuve, 57270 Uckange, France

Share capital: EUR 3,000

Registration date: April 1, 2026 — Duration: 99 years

Directeur de la publication: Alexis Delaforge (President)

Contact: support@lastribe.eu

Website: www.lastribe.eu

Hosting provider:

Name: OVH SAS (OVHcloud)

Address: 2 rue Kellermann, 59100 Roubaix, France

Phone: 1007 (France)

Website: www.ovhcloud.com

Service type: OVHcloud VPS infrastructure

3. Definitions

The following terms have specific meanings throughout these Terms of Service:

  • Service -- The Lastribe website (www.lastribe.eu), mobile application (iOS and Android), APIs, and all related features and functionalities provided by EnableUnion SASU.
  • Account -- Your personal registration with the Service, secured by email and password, providing access to platform features.
  • Content -- Any text, images, photos, videos, data, comments, or other materials submitted, posted, or displayed through the Service by users or by Lastribe.
  • Household -- A group of individuals who share a living space and manage preparedness together. Each Household has its own PrepScore, inventory, and autonomy data.
  • Tribe -- A Core community group of users organized around shared geography and preparedness goals, led by one or more members with leader approval for membership.
  • PrepScore -- An informational readiness metric calculated across eight domains (Water, Food, Energy, Health, Communication, Mobility, Security, Community) based on your inventory, events, courses, and community participation.
  • Core Subscription -- A paid subscription tier that unlocks additional features beyond the free tier, billed on a monthly or annual basis.
  • Event -- A scheduled preparedness activity (drill, training, community exercise) that users may participate in and submit evidence for.
  • Evidence -- Proof of Event participation submitted by users, which may include self-declarations, checklists, quiz results, photos, videos, or GPS coordinates.
  • Risk Radar -- A curated news feed providing localized risk information across seven categories, with AI-assisted classification and a computed Risk Index.

4. Eligibility

The Service is intended for users who are at least 18 years of age. By creating an Account or using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. We reserve the right to request proof of age and to suspend or terminate accounts that do not comply.

If you create or manage a Household within the Service, you represent and warrant that you have the authority to act on behalf of the Household members and to share relevant household preparedness data within the platform.

5. Account Registration & Security

To access certain features of the Service, you must create an Account by providing a valid email address and a password. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your Account information to keep it accurate.
  • Keep your login credentials confidential and not share them with any third party.
  • Notify us immediately at support@lastribe.eu if you suspect any unauthorized access to or use of your Account.

You are solely responsible for all activity that occurs under your Account, whether or not you authorized such activity. We are not liable for any loss or damage arising from your failure to secure your credentials.

6. Service Description

Lastribe is a community-driven emergency preparedness platform designed to help individuals and households assess, improve, and maintain their readiness for real-world disruptions. The Service includes:

  • PrepScore -- A readiness assessment across 8 domains (Water, Food, Energy, Health, Communication, Mobility, Security, Community).
  • Inventory Management -- Track supplies with quantities, categories, and expiry dates.
  • Academy -- Micro-courses on preparedness topics with quizzes and certifications.
  • Events -- Participate in preparedness activities and submit evidence of completion.
  • Tribes -- Join or create local community groups for mutual support and coordination.
  • Risk Radar -- A curated, AI-assisted news feed with localized risk information.
  • Badges & XP -- A gamified progression system recognizing preparedness milestones.

Important: The Service is NOT a substitute for professional emergency services, medical advice, legal counsel, or safety certifications. All information, scores, and recommendations provided through the Service are educational and informational only. Always consult qualified professionals and follow official government guidance for emergency situations.

6.1 Technical Requirements

To use the Service, the following technical requirements apply:

  • Mobile operating systems: Compatible with iOS 16+ and Android 10+.
  • Internet connection: Required for core features including account management, data synchronization, and community interaction.
  • Offline mode: Available for cached data, including crisis mode (see Section 14). Cached data may be incomplete or outdated.
  • Storage: Approximately 150 MB of device storage required for the mobile application.
  • Camera access: Required for barcode scanning (Core feature) and evidence submission (optional). You will be prompted to grant this permission when using these features.
  • Location services: Required for event evidence GPS verification (optional). You will be prompted to grant this permission when using this feature.

7. Pre-Launch Waitlist

Prior to the full launch of the Service, we offer a free waitlist. Joining the waitlist:

  • Is entirely free and non-binding.
  • Does not guarantee access to the Service, early access, or any specific launch date.
  • Requires only an email address and preferred language.

You may remove yourself from the waitlist at any time by contacting us at support@lastribe.eu or by using the unsubscribe link in our communications.

8. Subscriptions & Pricing

8.1 Free Tier

The Service offers a free tier with the following features:

  • Up to 50 inventory items.
  • Access to 5 micro-courses.
  • Basic preparedness tracking and PrepScore.
  • Participation in public events.

The free tier may be modified at our discretion with reasonable notice.

8.2 Core Subscription

Core unlocks the full platform experience. Pricing (all amounts in euros, VAT included):

  • Monthly: EUR 4.99/month
  • Annual: EUR 49.99/year (~EUR 4.17/month)

Core features include:

  • Unlimited inventory items
  • Barcode scanning for inventory
  • Tribe creation and spot creation
  • In-app messaging
  • Panic mode (offline crisis interface)
  • Full autonomy calculator (all 8 domains)
  • Pet management
  • Offline maps
  • Full course catalog access

The specific features included in each tier may evolve as the Service develops.

8.3 Free Trial

New users receive a 1-month free trial of all Core features upon account creation. During the trial period:

  • You have access to all Core features.
  • No payment information is required to start the trial.
  • At the end of the trial, your account will automatically revert to the free tier unless you subscribe to a Core plan.

8.4 Payment Processing

All payments are processed securely through the Apple App Store (iOS) and the Google Play Store (Android) via their native in-app purchase (IAP) systems. Subscription lifecycle events (purchases, renewals, cancellations, refunds, restores) are coordinated by RevenueCat, a subscription management platform that validates IAP receipts and syncs status to our backend. We do NOT store your credit card number, CVC, IBAN, or any banking details on our servers — all payment information is handled entirely by Apple and Google in accordance with their respective privacy policies and PCI DSS-compliant security standards.

8.5 Billing & Renewal

Core subscriptions are billed in advance for the chosen billing cycle (monthly or annual). Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. A renewal reminder email will be sent before each renewal.

8.6 Pre-Renewal Notification (Loi Chatel)

In accordance with Article L.215-1 of the French Consumer Code (Loi Chatel):

  • We will send you an email notification between 1 and 3 months before your annual subscription renewal date.
  • This notification will inform you of the upcoming renewal and explain the cancellation procedure.
  • If we fail to send this notification, you may cancel your subscription at any time after the renewal date, and we will reimburse the prorated amount for the remaining period within 30 days.

8.7 Cancellation & Refunds

You may cancel your Core Subscription at any time from your account settings. Upon cancellation:

  • Your Core access continues until the end of your current billing period.
  • No partial refunds are issued for unused time within a billing period.
  • Your account reverts to the free tier at the end of the billing period.
  • Your data will be retained in accordance with our Privacy Policy.

In accordance with Article L.221-28 of the French Consumer Code, you acknowledge that the right of withdrawal does not apply to digital content supplied on a non-tangible medium once performance has begun with your prior express consent and your acknowledgment of the loss of the right of withdrawal.

8.8 3-Click Cancellation (Art. L.215-1-1)

In accordance with Article L.215-1-1 of the French Consumer Code:

  • Online cancellation is available through the same channel used to subscribe.
  • The cancellation process is accessible from your account settings in 3 steps or fewer.
  • No phone call, postal mail, or additional steps are required to cancel.
  • A cancellation confirmation will be sent to your email address.

In accordance with Section 312k of the German Civil Code (BGB) and EU Directive 2023/2673, the Service provides a clearly visible cancellation function accessible at all times from your account settings, requiring no more than two confirmation steps.

8.9 Right of Withdrawal (EU Consumer Rights Directive)

Under the EU Consumer Rights Directive (Directive 2011/83/EU) and Article L.221-18 of the French Consumer Code:

  • You have a 14-day cooling-off period from the date of your subscription during which you may withdraw without giving any reason.
  • For digital content: this right is waived with your explicit prior consent when you begin accessing Core features before the cooling-off period expires, and you acknowledge the loss of your right of withdrawal.
  • To exercise your right of withdrawal, send a clear statement to support@lastribe.eu. The model withdrawal form is provided in Appendix A below.
  • Any refund due will be processed within 14 days of receiving your withdrawal request, using the same payment method.

8.10 Withdrawal Waiver Consent Mechanism

When subscribing to Core or beginning your free trial, you will be asked to check a box stating: "I expressly request immediate access to Core features and acknowledge that I will lose my 14-day right of withdrawal once the digital service begins." A confirmation email (durable medium) documenting this consent is sent immediately.

8.11 Price Changes

We reserve the right to modify subscription pricing. If we change prices:

  • You will receive at least 30 days' written notice by email before the new pricing takes effect.
  • You may cancel your subscription before the price change takes effect without penalty.
  • Continued use after the price change constitutes acceptance of the new pricing.

9. User Obligations & Acceptable Use

You agree to use the Service in compliance with all applicable laws and regulations. You must not:

  • Use the Service for any unlawful purpose or in violation of any applicable local, national, or international law.
  • Post or share content that is defamatory, obscene, threatening, or that incites violence or hatred.
  • Harass, bully, stalk, or intimidate other users.
  • Engage in fear-mongering, alarmism, or collapse sensationalism.
  • Promote political or ideological agendas unrelated to practical preparedness.
  • Share military, paramilitary, or weapons-focused content.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems.
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service.
  • Use automated systems, bots, scrapers, or crawlers to access or interact with the Service.
  • Upload or transmit malicious code, viruses, or any software intended to damage or disrupt the Service.
  • Circumvent any feature limitations, rate limits, or access restrictions.
  • Send unsolicited communications (spam) through the Service.
  • Create multiple accounts to circumvent bans, restrictions, or free-tier limitations.

10. Content Guidelines & Tone

Lastribe is built on a philosophy of calm, competent, and empowering communication. All user contributions must reflect these values:

  • Data-driven awareness -- not fear-mongering or sensationalism.
  • Community building -- not divisiveness or tribalism.
  • Practical knowledge -- not speculation or conspiracy theories.
  • Empowerment -- not alarmism or helplessness.

We reserve the right to remove any content that violates these guidelines and to suspend or terminate accounts of users who repeatedly violate them. Content moderation decisions are made with reference to the principles outlined in Section 17 (Digital Services Act Compliance).

11. User-Generated Content

You retain ownership of all Content you submit, post, or display through the Service. By submitting Content, you grant EnableUnion SASU a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, and distribute such Content solely for the purpose of operating, developing, and improving the Service.

You represent and warrant that:

  • You own or have the necessary rights and permissions to submit the Content.
  • Your Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
  • Your Content complies with these Terms and our Content Guidelines (Section 10).

We do not endorse, verify, or assume responsibility for any user-generated Content. Views expressed by users are their own and do not represent the views of Lastribe or EnableUnion SASU.

12. Household & Tribe Data Sharing

12.1 Household Data

When you join or create a Household, all members of that Household share access to:

  • Household inventory (items, quantities, expiry dates).
  • Household PrepScore and autonomy data.
  • Individual member contributions to the Household.

All Household members can see each other's contributions to shared preparedness data.

12.2 Tribe Data

When you join a Tribe, other Tribe members can see your:

  • Display name and city.
  • PrepScore summary.
  • Listed skills and preparedness interests.

Tribe leaders have additional visibility into member activity for the purpose of coordination and community management.

12.3 Leaving a Household or Tribe

When you leave a Household or Tribe, your personal data is removed from shared views. Community posts and contributions you made may be anonymized and retained to preserve the integrity of community discussions.

12.4 Leader Responsibilities

Tribe leaders are responsible for moderating their Tribe, approving new members, and ensuring that all Tribe activity complies with these Terms and our Content Guidelines. Leaders who fail to uphold these responsibilities may have their leader privileges revoked.

13. Geolocation & Responsible Use

The Service uses location data in limited and specific ways:

  • Profile location: Stored at city level only. We never collect or store your precise GPS coordinates for your profile.
  • Event evidence: GPS coordinates may be submitted voluntarily as proof of participation in specific events. This is always opt-in.
  • Tribe proximity: Calculated from city-level data to determine geographic proximity, not from real-time tracking.

We never continuously track your location or share it with third parties without your explicit consent. Be mindful when sharing location information in community contexts -- even city-level data can be identifying in small communities.

14. Safety & Physical Activity Disclaimer

Note: Please read this section carefully. Some features of the Service involve or reference real-world activities that may carry inherent risks.

  • Events may involve real-world activities such as outdoor exercises, first aid practice, or emergency drills. You participate at your own risk and must assess your own fitness and capabilities before engaging.
  • The Service is not a substitute for professional emergency services, medical advice, or official government guidance.
  • Offline/crisis mode: Cached data used in offline mode may be incomplete or outdated. Do not rely solely on cached information in a real emergency.
  • Risk Radar: Risk assessments are AI-generated approximations and should not be treated as authoritative or exhaustive.
  • PrepScore: An informational metric only. It is not a certification of actual readiness and should not be relied upon as such.
  • Inventory tracking: Does not replace personal verification of your supplies. Always physically verify quantities, condition, and expiry dates.
  • Users should maintain their own insurance coverage as appropriate for any preparedness activities they undertake.

15. Legal Guarantee of Conformity

In accordance with Articles L.224-25-1 to L.224-25-31 of the French Consumer Code, transposing Directive (EU) 2019/770 on the supply of digital content and digital services:

  • The Service, including all Core Subscription features, is guaranteed to conform to the contract for the full duration of your subscription period. This means the Service must match the description provided in these Terms, possess the qualities presented, and be fit for the purposes normally expected of a similar digital service.
  • If a lack of conformity appears during your subscription period, you may request that the Service be brought into conformity at no additional cost to you.
  • If bringing the Service into conformity is impossible or would impose disproportionate costs, you are entitled to a proportionate price reduction or to terminate the contract and receive a prorated refund for the remaining subscription period.
  • During the first year of your subscription, you do not need to prove that the lack of conformity existed at the time of supply -- the burden of proof is reversed in your favor.
  • In addition, the legal guarantee against hidden defects (garantie des vices caches) applies pursuant to Articles 1641 to 1649 of the French Civil Code. If a hidden defect renders the Service unfit for its intended use or significantly diminishes its usefulness, you may request a price reduction or contract termination.

16. Artificial Intelligence & Machine Learning

The Service uses AI and machine learning in the following features:

  • News classification: Categorization, relevance scoring, and summary generation for Risk Radar content.
  • Risk index computation: Localized risk assessments based on aggregated data.
  • Content moderation assistance: Automated detection of content that may violate our guidelines.

16.1 Technology & Data Hosting

All AI models are self-hosted within our EU infrastructure using Ollama. No user data is sent to external AI providers (such as OpenAI, Google, Anthropic, or any other third-party AI service).

16.2 Training Data

Anonymized user feedback (votes, corrections, and other interactions) may be used to improve model accuracy. This data is anonymized and aggregated before use in training.

16.3 Limitations

AI outputs are approximations that may contain errors. They are not authoritative and should not be treated as professional advice. All AI-generated content should be considered informational only.

16.4 Human Oversight

All AI model behavior is auditable and adjustable by our administration team. We maintain human oversight of all automated processes that affect user experience. In accordance with EU AI Act Article 4, we ensure that our staff involved in the operation and use of AI systems have sufficient AI literacy appropriate to their functions.

16.5 Opt-Out

You may request exclusion of your feedback from AI training data by emailing privacy@lastribe.eu. Note that this applies to training data only -- AI features that process public content (e.g., news classification) will continue to function as part of the Service.

16.6 AI Content Labeling

In accordance with the EU AI Act (Regulation 2024/1689, Article 50), content generated or significantly modified by AI -- including Risk Radar summaries, risk scores, and situation briefs -- is clearly labeled as AI-generated within the Service.

17. Digital Services Act (DSA) Compliance

In accordance with Regulation (EU) 2022/2065 (the Digital Services Act):

17.0 DSA status

Lastribe is operated by EnableUnion SASU, established in the EU (France). For DSA purposes, EnableUnion SASU is a micro-enterprise (fewer than 10 employees, annual turnover below €2 million) within the meaning of Commission Recommendation 2003/361/EC, and Lastribe is a hosting service for user-generated content (tribe messages, hazard reports, public profile fields, comments).

Pursuant to Article 19 of the DSA, micro and small enterprises are exempt from Section 3 of the DSA (online platform additional obligations, Articles 20-28) — notably from internal complaint-handling certification (Art. 20), trusted-flagger procedures (Art. 22), measures against misuse (Art. 23), periodic transparency reporting (Art. 24), online interface design constraints beyond ordinary unfair-commercial-practice law (Art. 25), advertising transparency rules (Art. 26), recommender system transparency obligations (Art. 27), and platform-specific online protection of minors (Art. 28). EnableUnion SASU is also exempt from the hosting-service transparency reporting of Article 15.

This Section nonetheless documents how we comply with the provisions that do apply to a hosting service of our scale: Articles 11, 12, 14, 16, 17 and 18.

17.1 Single point of contact (Articles 11 and 12)

AudienceContactLanguages
Authorities of the Member States, the European Commission, the European Board for Digital Services (Article 11)dsa@lastribe.euEnglish, French
Recipients of the service (Article 12)dsa@lastribe.eu (DSA-specific) and support@lastribe.eu (general)English, French

We commit to acknowledge authority enquiries within 5 working days and to provide a substantive response within timeframes set by the requesting authority.

17.2 Terms of use clarity (Article 14)

The restrictions we may impose on user-generated content are set out in plain language in Section 9 (User Obligations & Acceptable Use) and Section 10 (Content Guidelines & Tone) of these Terms. Section 24 (Suspension & Termination) describes our enforcement actions. We do not apply restrictions outside what those sections describe.

17.3 Content moderation

We moderate user-generated content to enforce Sections 9 and 10 and applicable law. Moderation combines automated detection (AI classification trained on the categories listed in Section 10) and human review. No content is removed solely on the basis of an automated decision — every removal is confirmed by a member of the EnableUnion team.

17.4 Notice-and-action mechanism (Article 16)

Any individual or entity — whether or not a user of the Service — may notify us of the presence of illegal content on Lastribe through the following electronic channel:

Email: dsa@lastribe.eu

To allow us to assess the notice diligently, please include: (a) a substantiated explanation of the reasons why you believe the content is illegal; (b) a clear indication of the exact location of the content (URL, in-app screen, screenshot, or item ID); (c) your name and contact email (notices may be submitted anonymously, but anonymity may make it harder to confirm receipt and follow up); (d) a statement that the information provided is accurate and complete and submitted in good faith.

We process notices in a timely, diligent, non-arbitrary and objective manner. We send confirmation of receipt to the email address you provide, and we communicate our decision (with the statement of reasons set out in §17.5 when the decision affects another user's content) without undue delay.

Note on platform model. Lastribe is a trust-gated community platform: tribe membership is by leader approval, messaging is reserved to Core subscribers, and accounts are 18+. In practice users only interact with people they know in real life. The in-app Report control today serves the hazard-reporting flow (a user submits a new real-world hazard observation that other users can confirm or deny — see Section 6) and is not a substitute for the Article 16 notice-and-action mechanism above. Given the trust-gated model and the resulting low volume of expected illegal-content notices, the email channel above is the operational notice-and-action mechanism and is sufficient for our scale. We will introduce a dedicated in-app illegal-content reporter for tribe messages, comments and public profiles if user behaviour or notice volume changes the trade-off.

17.5 Statement of reasons (Article 17)

When we restrict the visibility of, suspend, or remove an item of user-generated content, or restrict, suspend or terminate the providing user's account, we send the affected user a clear and specific statement of reasons that includes: (a) whether the action consists of removal, demotion, restriction or termination, and the territorial / temporal scope; (b) the facts and circumstances relied on; (c) where applicable, information on the use of automated means in making the decision; (d) where the action concerns allegedly illegal content, the legal ground relied on and an explanation of why the content is considered illegal on that ground; (e) where the action concerns alleged Terms violations, the contractual ground relied on and an explanation of why the content is considered to violate it; (f) redress channels — replying to the statement, contacting dsa@lastribe.eu, or seeking court redress.

17.6 Suspicions of criminal offence (Article 18)

If, in the course of moderation, we become aware of information giving rise to a suspicion of a criminal offence involving a threat to the life or safety of a person or persons, we promptly inform the law enforcement or judicial authorities of the Member State(s) concerned, providing all relevant information available. Where the Member State cannot be identified with reasonable certainty, we notify the law enforcement authorities of the Member State in which EnableUnion SASU is established (France) or of the user's country of residence (where known), and we may also inform Europol.

17.7 Voluntary good practices (not DSA obligations)

The following measures are offered voluntarily, beyond the strict scope of what Article 19 requires of a micro-enterprise:

  • Internal review. A user who receives a statement of reasons under §17.5 may reply to that statement within 6 months to request a human re-review. We will respond within a reasonable timeframe. This mechanism is offered as a good-faith service, not as a DSA Article 20 / 23 internal complaint-handling system (from which we are exempt).
  • Out-of-court redress. If the disagreement is consumer-related (subscription, refund, billing), the consumer-mediation process described in Section 32 is available. We are not bound by Article 21 DSA out-of-court dispute settlement procedures (exempt).

18. Intellectual Property

The Service, including but not limited to its design, features, functionality, logos, trademarks, user interface, underlying software, PrepScore algorithm, course content, and platform source code, is the exclusive property of EnableUnion SASU and is protected by French and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.

You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works based on the Service or any of its components without our prior written consent.

The "Lastribe" name, logo, and all related marks are trademarks of EnableUnion SASU. Use of these marks without prior written authorization is strictly prohibited.

19. Privacy & Data Protection

Your privacy is fundamental to how we build and operate Lastribe. Our Privacy Policy describes in detail how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable French data protection law.

The Privacy Policy is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

20. Cookies and Trackers

The Service uses essential cookies for authentication and, with your prior consent, analytics trackers for product improvement. Non-essential trackers are never loaded before you provide explicit consent. For full details, see the Cookies & Tracking section of our Privacy Policy.

21. Third-Party Services

The Service integrates with the following third-party providers to deliver its functionality:

  • Apple / Google -- In-app purchase processing via App Store (iOS) and Google Play Store (Android).
  • RevenueCat -- Subscription management: receipt validation, renewal/cancellation/refund sync, subscriber state.
  • Resend -- Transactional email delivery.
  • Expo -- Push notifications for the mobile application.
  • PostHog -- Product analytics (EU-hosted, GDPR-compliant).
  • Sentry -- Error monitoring and performance tracking.

These third-party services are subject to their own respective terms of service and privacy policies. We are not responsible for the practices, policies, or availability of these third-party services.

22. App Store Terms

When you purchase a subscription through the Apple App Store or Google Play Store, the respective store's terms also apply to your purchase. Billing disputes for app-store-processed purchases should be directed to the respective store.

23. Service Availability & Modifications

We strive to maintain the Service available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:

  • Scheduled maintenance: We will provide reasonable advance notice when possible.
  • Emergency updates: Critical security patches or bug fixes that require immediate deployment.
  • Force majeure events: Circumstances beyond our reasonable control (see Section 30).

We reserve the right to modify, update, or discontinue features of the Service. Modifications during a subscription period will only occur for valid reasons specified in this contract, including security requirements, legal compliance, and technical necessity. Modifications will not impose additional costs on the consumer. The consumer will be clearly informed in advance of any such modification. If a modification negatively and significantly affects the consumer's access to or use of the Service, the consumer may terminate the contract within 30 days of being informed at no cost and receive a prorated refund for the unused portion of the subscription period, in accordance with Directive (EU) 2019/770, Article 19.

For significant changes that affect paid subscribers and do not fall within the above categories, we will provide at least 30 days' notice by email.

We will provide necessary updates, including security updates, to maintain the Service in conformity throughout your subscription period, as required by Article L.224-25-6 of the French Consumer Code.

24. Suspension & Termination

24.1 Data Portability

At any time during your use of the Service, you may request a copy of your personal data in a structured, machine-readable format (JSON) from your account settings, independently of any account deletion. This right is provided under Article 20 of the GDPR.

24.2 Termination by You

You may delete your Account at any time from your account settings. Upon deletion:

  • Your personal data will be deleted in accordance with our Privacy Policy.
  • If you have an active Core Subscription, your access will continue until the end of your current billing period. Alternatively, you may request immediate deletion with a prorated refund for the unused portion of your billing period.
  • Community content you contributed may be anonymized and retained to preserve the integrity of community discussions.
  • Before deletion, you may request a data export (GDPR data portability right) by contacting support@lastribe.eu or through your account settings.

24.3 Termination or Suspension by Us

We may suspend or terminate your Account if:

  • You violate these Terms or our Content Guidelines.
  • We are required to do so by law or court order.
  • Your Account has been inactive for more than 24 months, and we have sent you a reactivation reminder at least 30 days before the scheduled termination without receiving a response.
  • We reasonably suspect fraudulent, abusive, or unauthorized activity.

Where possible, we will provide notice and an opportunity to remedy the issue before suspension or termination. For serious violations (e.g., illegal activity, harassment, security threats), we may act immediately. In all cases, you will receive a statement of reasons explaining the decision, in compliance with the Digital Services Act.

25. Accessibility

We are committed to making the Service accessible to all users in compliance with the European Accessibility Act (EAA) (Directive (EU) 2019/882) and the Web Content Accessibility Guidelines (WCAG):

  • We target WCAG AA compliance for all content.
  • We target WCAG AAA compliance for critical information (alerts, scores, safety-related content).
  • Our accessibility statement is available at www.lastribe.eu/accessibility, describing our current level of compliance, known limitations, and remediation plans.

If you encounter any accessibility issues, please report them to support@lastribe.eu. We take accessibility reports seriously and will work to address them promptly.

26. Disclaimers

Your rights under the legal guarantee of conformity (Section 15) are not affected by the following limitations. Subject to those mandatory rights and to the maximum extent permitted by applicable law, the Service is provided on an 'as is' and 'as available' basis, without warranties of any kind, whether express, implied, or statutory.

  • We do not guarantee the availability, accuracy, completeness, reliability, or suitability of the Service for any particular purpose.
  • The PrepScore is an informational metric only and does not constitute a guarantee, certification, or professional assessment of your actual readiness or preparedness.
  • Emergency preparedness involves real-world risks and uncertainties that no application can fully account for.
  • You are solely responsible for all decisions and actions taken based on information provided through the Service.

Nothing in these Terms excludes or limits mandatory consumer rights under applicable EU or French law.

27. Limitation of Liability

In accordance with Articles 1231-1 to 1231-7 of the French Civil Code, and to the maximum extent permitted by applicable law:

  • EnableUnion SASU shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities.
  • Our aggregate liability for any and all claims arising out of or relating to the Service shall not exceed the greater of: (a) the total amount you paid to us in the 12 months preceding the claim, or (b) EUR 100.
  • We are not liable for any actions, decisions, or consequences resulting from your reliance on information provided through the Service.

Exceptions: Nothing in these Terms shall limit our liability for: (a) fraud or fraudulent misrepresentation; (b) gross negligence (faute lourde) or willful misconduct (dol); (c) death or personal injury caused by our negligence; or (d) any other liability that cannot be excluded by law.

28. Product Liability

In accordance with EU Product Liability Directive 2024/2853, applicable from December 9, 2026, mobile applications qualify as products. Nothing in these Terms limits or excludes liability that cannot be excluded under applicable product liability law. The safety disclaimers in Section 14 describe the intended use and limitations of the Service but do not constitute a limitation of statutory product liability.

29. Indemnification

You agree to indemnify, defend, and hold harmless EnableUnion SASU, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Content you submit, post, or share through the Service that infringes third-party intellectual property rights.
  • Intentional violation of these Terms causing demonstrable harm to EnableUnion SASU or third parties.

This indemnification obligation does not extend to normal use of the Service or to claims arising solely from the Service's own defects or non-conformity.

30. Force Majeure

EnableUnion SASU shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, storms, volcanic eruptions).
  • Epidemics or pandemics.
  • War, armed conflict, terrorism, or civil unrest.
  • Cyberattacks, including DDoS attacks, ransomware, or infrastructure compromises.
  • Government actions, embargoes, sanctions, or regulatory changes.
  • Power outages or telecommunications failures.
  • Internet disruptions or DNS failures.
  • Failure of third-party service providers essential to the operation of the Service.

31. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict-of-law provisions.

Any disputes arising from or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent courts of the registered office of EnableUnion SASU, namely Thionville, France.

EU consumers: In accordance with EU Regulation 1215/2012 on jurisdiction, if you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of domicile.

Note: The European Commission's Online Dispute Resolution (ODR) platform ec.europa.eu/consumers/odr is no longer referenced: it was permanently shut down on 20 July 2025 by Regulation (EU) 2024/3228 of 19 December 2024.

32. Consumer Mediation

Mandatory Consumer Mediation Notice

In accordance with Articles L.611-1 to L.616-3 of the French Consumer Code, you have the right to submit any dispute relating to the Service to consumer mediation free of charge before filing a court claim.

EnableUnion SASU has designated, under a three-year agreement signed on 13 May 2026, the following CECMC-accredited mediator:

Designated mediator: Société Médiation Professionnelle

Online filing: https://www.mediateur-consommation-smp.fr

Postal address: Alteritae, 5 rue Salvaing, 12000 Rodez, France

CECMC reference: Mediator validated by the CECMC on 16 October 2018.

Important: Before engaging the mediator, you must first contact us at support@lastribe.eu and allow one (1) month for us to resolve your complaint directly (in accordance with Article L.612-2 of the French Consumer Code).

33. Modifications to Terms

We may update these Terms from time to time. Each version is identified by a version number and the "Last updated" date. When we make changes:

  • We will update the "Last updated" date at the top of this page.
  • For material changes, we will provide at least 15 days' notice by email before the changes take effect.
  • For changes affecting Core Subscription terms or pricing, we will provide at least 30 days' notice.
  • For material changes, you will be asked to explicitly re-accept the updated Terms before continuing to use the Service. Your acceptance of the new version is recorded with a timestamp.
  • If you disagree with the changes, you must stop using the Service and may delete your Account at any time.

34. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

35. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be made in writing and signed by an authorized representative of EnableUnion SASU to be effective.

36. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EnableUnion SASU regarding the use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us regarding the Service.

37. Contact

For any questions, concerns, or requests regarding these Terms of Service:

EnableUnion SASU

7A rue Neuve, 57270 Uckange, France, European Union

TopicEmail
General support, consumer enquiries, LCEN Art. 6-III contactsupport@lastribe.eu
Personal-data rights (GDPR Art. 13-22), DPO contactprivacy@lastribe.eu
DSA single point of contact (Reg. (EU) 2022/2065, Art. 11/12) — see Section 17dsa@lastribe.eu

Website: www.lastribe.eu

37b. Version History

VersionDateSummary of Changes
1.0March 26, 2026Initial publication.
1.1April 6, 2026Aligned with the post-pre-launch operational model (Core subscription wording, Article 16 DSA notice-and-action channel, waitlist conversion path).
1.2April 18, 2026DSA Section 17 expanded: Article 19 micro-enterprise exemption documented; Articles 11, 12, 14, 16, 17, 18 compliance described.
1.3April 22, 2026Trust-gated platform model clarified (tribe membership by leader approval, messaging Core-only, 18+); §17.4 note added about notice-and-action channel adequacy.
1.4April 25, 2026§19 (Privacy & Data Protection) cross-references updated to Privacy Policy v1.5; §22 (App Store Terms) clarified scope.
1.5May 4, 2026Editorial pass: §3 Definitions expanded; §10 Content Guidelines & Tone tightened; §15 Legal Guarantee of Conformity references brought in line with EU 2019/771.
1.6May 14, 2026Consumer mediation §32: Société Médiation Professionnelle designated (CECMC 16/10/2018, agreement signed 13/05/2026); placeholder removed; complaint period brought in line with Article L.612-2 of the French Consumer Code (1 month). §31 Governing Law: jurisdiction changed from Paris to Thionville (registered office); ODR/RLL reference removed (platform shut down 20/07/2025, EU Regulation 2024/3228). §37 Contact: enriched with the three operational email channels (support / privacy / dsa) and the full registered address. Cross-reference fixed in §1 (re-acceptance, see Section 33).
1.7May 14, 2026Full French translation added (bilingual document, FR-first prevailing in case of discrepancy for French users). Top-of-file structure now matches accessibility_statement.md pattern (# ENGLISH VERSION then # VERSION FRANCAISE). No change to legal scope, terms, pricing or service obligations.
1.8May 14, 2026French diacritics reinstated in the FR part (deprecation of the historic "no accents" convention). The Lastribe legal corpus now uses proper UTF-8 French accents everywhere. EN content unchanged.

Appendix A — Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: EnableUnion SASU, 7A rue Neuve, 57270 Uckange, France, support@lastribe.eu

I hereby give notice that I withdraw from my contract for the provision of the following service: Lastribe Core Subscription

  • Ordered on / received on: _______________
  • Name of consumer: _______________
  • Address of consumer: _______________
  • Email address: _______________
  • Date: _______________
  • Signature of consumer (only if this form is sent on paper): _______________